Bringing customers back: reminders, campaigns and win-backs

The most valuable customer is the one you already have. Two automations run for you, and two tools wait for when you want to say something yourself.

Runs automatically

• Service-due reminders — when a vehicle’s next service comes due (from your completed-job records), the customer gets a friendly nudge with a one-click path to book. Escalates politely, then stops.
• Win-back — customers who’ve drifted away get a “we’ve missed you” with an easy way back.

There when you want them

• Segments — slice your customers (lapsed, high-value, by vehicle age…) for targeting.
• Campaigns — one-off emails to a segment: a winter special, a price change, news.

Everything is consent-aware — every marketing email carries an unsubscribe link, opt-outs are honoured instantly and automatically, and transactional emails (confirmations etc.) are never affected by marketing opt-outs.