Passwords, logins and account access

Forgot your password?

Use Forgot password on the sign-in page — a reset link lands in your email within a minute or two. (Check spam the first time; add us to your contacts and it won’t happen twice.) The same flow works any time you simply want to change your password.

Staff can’t log in?

Invite links are single-use and do expire — the fix is always the same: they use Forgot password with the email address you invited, and set a new one.

Your customers’ access

Customers don’t need accounts or passwords at all. Their confirmation email carries a secure manage link for that booking, and returning customers can request a sign-in link by email to see their bookings and vehicles — no password to forget, nothing for you to reset.

Locked out in a way none of that fixes? Email us and we’ll sort it directly.