Creating bookings yourself (phone & walk-in)

Phone calls and walk-ins go in through the New Booking button on the dashboard and calendar. It's the same engine as the public page — availability is checked for you, so you can't accidentally double-book a bay.

Worth knowing

• Multiple services — select several and the time adds up, exactly like customers see online.
• Hourly labour — for hourly-priced services you set the expected hours with a stepper, and the calendar blocks the right amount of time.
• Minimal details are fine — a name is enough to hold the slot; email and phone can come later. (No email just means the customer won't get automatic confirmations.)
• Customer history builds itself — bookings with the same email or phone link to the same customer record, so their vehicle and visit history accumulates.